Services

Our skills

We allocate highly specialized professionals, including data scientists, anti-fraud analysts and Subject Matter Experts (SMEs) to our consulting, implementation, support, and managed services projects in Latin America, with true experience in some of the most successful worldwide antifraud IT installations.

In implementation projects we provide consulting services with agile methodologies and multidisciplinary teams integrated by our professionals and those from the client, united in a single cohesive, collaborative team with the same common objectives.

Our managed services cover a wide range of degrees of administration and operation activities (BPO - Business Process Outsourcing), from the allocation of our specialists to work in the daily antifraud activities, integrating the team of analysts and investigators with the bank´s professionals, up to providing all the fraud prevention activities, covering all intermediate scenarios. Our clients choose their level of participation in these activities, requiring high specialization and continuous updating.

Our services

Organizational & Process Consulting Services

• Advice and assistance for the definition and detailed specification of a Crime and Fraud Detection and Confirmation Architecture, under the FDI™ (Fraud Detection & Investigation) Reference Model, customized for the requirements, threats, and opportunities of each client. This architecture has common components between security entities (police, public ministry, intelligence, and security agencies) and financial services institutions.

• Specialized consulting services for designing and building Security Architectures, for risk mitigation, fraud prevention / detection and other financial crimes.

• Organizational and process consulting for the definition of strategic, tactical, and operational plans for AML-CFT (Anti Money Laundering and Combating of Financing of Terrorism), aimed at financial entities and public security and regulatory organizations.

Implementation Consulting Services

• We integrate our own professionals and those from our strategic allies in projects to implement the real-time anti-fraud platform IBM Safer Payments, and the suite of intelligence and investigation solutions Harris i2 Group.

• Our teams of specialists are experts in combining artificial intelligence and machine learning (AI/ML) technologies and employing graphical link analysis capabilities, exploiting structured and unstructured data for deep investigative activities related to various fraud patterns and other crimes.

• Through these services we help our customers to mitigate risks, improve their productivity, and increase profitability, guaranteeing their own customers a user experience (CX) at the same time safe and pleasant, without delays and frictions.

Managed Services

• Implementing and operating fraud prevention solutions requires considerable investments in infrastructure and user licenses (CAPEX) as well as customer involvement, training and willingness to hire and/or maintain a team of specialists capable of installing and operating anti-fraud platforms (OPEX).

• Our FraudAverse (by IRIS Analytics) managed services offering avoids most of such investment and organizational efforts, allowing clients to focus on what they do best: delivering financial products and services to an increasingly demanding and competitive marketplace.

• FraudAverse uses the power of IBM Safer Payments to prevent all types of financial fraud across all channels and for all types of payment method. Its scope covers:

  • Fraud prevention in payment and fund transfer transactions.

  • Financial compliance and transaction monitoring (AML/CFT).

  • Verification of lists (sanctioned entities and PEP – Politically Exposed Persons).
    

• FraudAverse is a hosted, managed and operated (SaaS) service:

  • Available locally worldwide on major global hyper scalers: AWS, Azure, Google, IBM Cloud.

  • Configuration and other initial pre-production activities are performed by the provider.

  • The complete operation, including maintenance and administration is also carried out by the supplier, with control and monitoring by the client.
    

• FraudAverse isn't just another cloud-based (SaaS) software - it's the meticulous combination of software products with the services of specialists and experts who perform the critical configurations for the client and once their data sources are connected, proceed to create, and maintain the calculation functionalities and AI/ML models of the platform.

• The client decides the degree of participation of our experts in fraud prevention, being able to choose to directly assume themselves the execution of their financial crime prevention activities; but if the client chooses not to carry out this work, or is unable to do so, our specialists enter the scene.

• A key issue in this delicate balance is that FraudAverse includes an optimized user interface (UI - User Interface), which allows the client to continue defining the decision policies of their rules; this provides the client with full control of its operation and the feeling of having that control.

• In most FraudAverse use cases, the AI/ML models are created and maintained by the provider's specialists, while the rules are controlled by the customer, who thus maintains complete control of its crime prevention marketing strategy, benefiting from the best rating models (scoring) available worldwide.